Cancellation policy

Purchase Options

Each piece at Scents of Japan is selected with care, inspired by the quiet beauty of Japanese design and daily ritual. Payment is taken at checkout, and your order is confirmed immediately so we can begin preparing it for you.

Cancellation Policy

We understand plans change. Orders may be cancelled within 2 hours of purchase, provided your order has not yet been packed and a shipping label has not been purchased. Once preparation has begun, your order is considered in progress and can no longer be cancelled.

If you need assistance, please reach out — we’re always here to help.